Career Opportunities

Looking for an exciting career opportunity?  You've come to the right place!  We're looking for motivated, innovative, hard working individuals who can problem solve, enjoy traveling and are up to enjoy a good challenge.  If your qualifications match any of our current openings, email your resume to employment@edgme.com to apply now.

Field Service Technician / Customer service

Responsible for equipment installations, customer training, service sales, technical support on-site to customers.  This position requires exceptional troubleshooting and customer service skills in the following disciplines: Electrical, Mechanical, and PLC Controls. (Siemens and Allen Bradley)

Responsibilities

  • Provide technical assistance to customers on-site for service and repair of CSW can lid roll un-wrappers/loaders, depalletizing and other packaging equipment.

  • Lead and/or participate in installation of machinery at customer sites.

  • Provide training on operation and maintenance to the end-users of EDGME Inc. equipment.

  • Troubleshoot and repair complex field service issues; take ownership for solutions and perform customer service for packaging equipment.

  • Travel extensively in North America and as needed internationally in order to support customer plant operations.

 

Qualifications

  • Advanced knowledge of electrical and mechanical disciplines, installation procedures, and machinery troubleshooting.

  • Ability to read, interpret and follow complex mechanical blueprints, electrical schematics, diagrams, engineering drawings, and any other written instructions or procedures as necessary for installation of machinery.

  • Strong understanding of PLC based machinery controls; troubleshooting capabilities.

  • Proficient in written and oral communication skills, analytical problem solving, decisiveness, and planning is required. Good communication skills and interaction with all levels of personnel in customer facilities.

  • This position requires extensive travel to customer sites both domestically and internationally.

  • Service and machine sales as required.

  • Must have the ability to read and understand electrical-electronic schematic diagrams.

  • Guest service mentality; has a genuine desire to serve the customer.

  • Excellent verbal and written communication skills.

  • Self-starter who works independently and is self-motivated.

  • Exhibits creativity and tenacity to troubleshoot and repair all types of electronic and industrial packaging machinery.

  • Anticipates and solve problems in a calm and methodical manner.

  • Maintains a tactful, professional demeanor when dealing with difficult situations.

  • Manages multiple projects and timelines with a sense of urgency.

  • Strong organizational, analytical and decision-making skills.

  • Strong computer and ACAD skills required.

  • Class facilitation and presentation skills required.

  • Four-year degree preferred.

  • Must possess applicable hand tools.

 

Industry

  • Electrical, Mechanical, Manufacturing

  • Industrial Automation Robotics, Servo etc.

  • Packaging Machinery, CSW, Cavitus, Fillers, Seamers, Cappers, for Beverage, Beer, Soft Drink, Pharmaceutical, Energy Drink, Selzer Drinks, Coffee, Tea etc.

 

* This is not an IT role.

Other

  • Must hold a valid passport and driver’s license with clean driving record.

  • Specialized training will be provided.

 

Employment Type

This full-time contract position offers a competitive hourly rate based on knowledge and experience. 

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